COURTNEY M. CHEW
RESUMÉ
Professional Biography
Courtney is currently working as the store manager at Lemon Giftshop in Danville, California. After only working as a sales associate for five months, she was promoted to store manager. As the store manager of Lemon, she leads a small team of sales associates, takes an inventory of all products coming into the store, designs floor sets of the store for each holiday, provides exceptional customer service, and upkeeps the store appeal.
Courtney previously worked as the Marketing Associate for RKS Design. She managed all marketing aspects creatively and organizationally for AdWords, Facebook Instagram, LinkedIn, and Wordpress. At RKS Design, she was the SEO guru who helps improve SEO. Courtney started all of their paid marketing ads like Google Display and Responsive ads and RKS's LinkedIn video ads. She led and curated all things marketing when working at RKS Design. She also helped kept positive company morale by planning team bonding activities for the company. Courtney is a hard worker, has a can-do attitude, is ambitious, and is responsible. While studying abroad, Courtney interned for Euromedia Comunicación Grupo in Sevilla, Spain and where she got her first-hand marketing experience.
When Courtney is not traveling with her family, she likes to work out (Barry's Bootcamp is her favorite workout, and she will always invite you to come with her). She also enjoys reading non-fiction or biography books, going to the beach, and watching sports. Courtney is a die-hard Lakers fan but a Giants and 49ers fan, (yes, this is very weird but her dad is a Lakers fan and she would always watch Lakers games with her dad)and is always down to attend any sporting event. Courtney is also interested in fashion and likes to keep up to date on the latest fashion trends. All of her friends seek her help and/or approval on all fashion-related items. She will always be down to go shopping with you or to help you pick an outfit for a special occasion.
Work
Experience
Freelance Writer
Los Angeles, CA
January 2021-Present
Collaborate with 2+ companies to develop informational and informative blog posts about housing, real estate, tips on land-lording, and renting educate
Curate informative and engaging blog information based on outline brief given by the company
Write targeting content to help improve the business SE, including key terms and phrases
Extensive research on topics to provide informative and accurate information on provided topics
Meet turn around deadlines within three days
Skills
Adobe Creative Cloud Suite, E-Mail Marketing, Google Analytics, Google G-Suite, Microsoft Office, SEO Content, Social Media Marketing
Lemon Gift Shop
Danville, CA
Store Manager
April 2021-Present
Facilitate and organize inventory delivered daily to document damages or unreceived items to update our inventory
Manage a small team of sales team associates in products and ensure my team is providing the best customer service
Train and onboard new hires in products, POS system, store floor set, sales techniques, and overall process
Supervised operations of Danville location and activities of a team comprising five sales associates
Organize, design, and transformed floor sets for each season
Curate and photographed marketing assets for social media platforms
Languages
English
Spanish
Lemon Gift Shop
Danville, CA
Sales Associate
November 2020-March 2021
Organized and cleaned store floor set to visual aesthetic and appeal to help increase sales and promote the merchandise
Supported and assisted customer needs when looking for unique gifts and payment handling
Resolved customer complaints or issues to heighten store reputation and grow customer retention
RKS Design (sister company to LoanGifting)
Thousand Oaks, CA
Marketing Associate
February 2019-July 2020
Strategize a high impact marketing strategy, implementation, and utilized appropriate metrics
Manage all corporate marketing functions with a budget of 5K including Google AdWords, Facebook, and LinkedIn Ads
Identify traffic trends, issues, and opportunities for improving site conversion rates and analytics
Analyze monthly audits of all social media platforms to track progress, create new goals, and present to the internal marketing team
Create and curate highly effective marketing plans to organically grow a presence on social media
LoanGifting (sister company to RKS Design)
Thousand Oaks, CA
Marketing Assistant
October 2017-January 2019
Promoted brand awareness through SEO optimizing and attractive web design for the WordPress Blogs
Responsible for building meaningful relationships with bloggers to increase cross-channel social media presence and engagement
Fostered general daily social media marketing plan to share on Twitter, Facebook, LinkedIn, Instagram and Mailchimp combine with designed implement
Le Bon Garçon
Hollywood, CA
Social Media Coordinator
September 2016-December 2017
Engaged, research, and analyze customer behavior while collaborating with influencers to collaborate and help increase online sales and social presence
Increased brand exposure and initialed sales opportunity by developing owned content across Facebook, Twitter, Instagram, and Snapchat while monitored the increase in monthly active users
Researched, analyzed, and outreached digital content to the brand in order to help retain user engagement resulting in 5X in monthly sales
A Pea In The Pod
Beverly Hills, CA
Lead Sales Associate and Stylist
September 2016-October 2017
Consulted and collaborated with LA-based elite celebrity stylists to create client specific wardrobe
Doubled the store's key accounts from 150 to 300 through effective maintenance and management for client database $20,000 in monthly sales revenue
Assisted in the visual merchandising of the showroom and helped with seasonal store decor installations
Euromedia Comunicación Grupo
Seville, Spain
September 2015-December 2015
Designed and reviewed advertisement layouts and color pallets in Adobe Illustrator for Salteras Magazine
Solicited media coverage for UK Times Magazine for the European Youth Eyes Situation Forum to help drive awareness about unemployment and youth education
Provided translation services between Spanish and English to support real updates for the European Youth Eyes Situation
Jordan Schnitzer Museum of Art
Eugene, Oregon
June-August 2015, January- March 2016
Developed detailed descriptions for art exhibit signage through research of artists of the Pacific Northwest (PNW)
Prepared a scale model of the art gallery to demonstrate the layout of 3D wall art and freestanding sculptures for the PNW art exhibit
Conducted a "fact-check" analysis on the published Scrimmage, a football artifacts book
Education
University of Oregon
2010 - 2016
Courtney attended the University of Oregon in Eugene where she majored in Spanish Literature with an Art, Architectural Art History, Business, and English minors. Throughout her collegiate years, she was an active member of the sorority of Delta Delta Delta. She was on the philanthropy committee and went to community service events in the Lane County. She also helped organize the Delta Delta Delta Open House Event which included organizing outfits for her sorority sisters, arranged flowers for the dining room, and managing everyone throughout the night. During her fifth year at Oregon, she joined Dance Marathon as the Recruitment Chair. Duties included helping recruit dancers and donors for the Big Event and by the term, she helped raise over twenty thousand dollars for Children’s Miracle Network.
Monte Vista High School
2006-2010
Courtney attended Monte Vista high school and was a three-year varsity lacrosse player.